Lexus NX: If the electronic key does not operate properly

Lexus NX Owners Manual / When trouble arises / Steps to take in an emergency / If the electronic key does not operate properly

If communication between the electronic key and vehicle is interrupted or the electronic key cannot be used because the battery is depleted, the smart access system with push-button start and wireless remote control cannot be used. In such cases, the doors can be opened and the hybrid system can be started by following the procedure below.

■Things to check before taking measures

NOTICE

■In case of a smart access system with push-button start malfunction or other key related problems Take your vehicle with all the electronic keys provided with your vehicle, including the card key, to your Lexus dealer.

Locking and unlocking the doors

Use the mechanical key to perform the following operations.

■ Unlocking the door

1. Insert the mechanical key while pulling on the driver's door handle.

Lexus NX. Steps to take in an emergency

2. Turn the key in order to perform the following operations.

Lexus NX. Steps to take in an emergency

  1. Unlocking the door
  2. Opens the windows and moon roof* (turn and hold)
  3. Closes the windows and moon roof* (turn and hold)

*: This setting must be customized at your Lexus dealer

3. Remove the key, return the handle, and then pull the handle again.

■ Locking the door

1. Move the inside lock button to the lock position.

Lexus NX. Steps to take in an emergency

2. Close the door.

WARNING

■When using the mechanical key and operating the power windows or moon roof Operate the power window or moon roof after checking to make sure that there is no possibility of any passenger having any of their body parts caught in the window or moon roof.

Also, do not allow children to operate the mechanical key. It is possible for children and other passengers to get caught in the power window or moon roof.

Starting the hybrid system

1. Ensure that the shift lever is in P and depress the brake pedal.

2. Touch the Lexus emblem side of the electronic key to the power switch.

When the electronic key is detected, a buzzer sounds and the power switch will turn to ON mode.

When the smart access system with pushbutton start is deactivated in customization setting, the power switch will turn to ACCESSORY mode.

Lexus NX. Steps to take in an emergency

3. Firmly depress the brake pedal and check that message shown on the multi-information display.

Lexus NX. Steps to take in an emergency

4. Press the power switch.

In the event that the hybrid system still cannot be operated, contact your Lexus dealer.

■Stopping the hybrid system Set the parking brake, shift the shift lever to P and press the power switch as you normally do when stopping the hybrid system.

■Electronic key battery As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted.

■Alarm Using the mechanical key to lock the doors will not set the alarm system. If a door is unlocked using the mechanical key when the alarm system is set, the alarm may be triggered.

■Changing power switch modes Release the brake pedal and press the power switch in step 3 above.

The hybrid system does not start and modes will be changed each time the switch is pressed.

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